We will try our best to accommodate any changes you require to your booking, but please be aware that we are not responsible for or liable to make alterations outside of the refund and reschedule policy.
Foodi requires the following notice:
Minimum five days for refunds.
Minimum three days for rescheduling.
Call Foodi on 1300 39 40 41 during business hours (9AM - 5PM AEST) to organise your refund, or to reschedule.
Foodi tours all involve walking between venues for the duration of the tour.
We do not recommend you book a Foodi tour if you or a friend:
Use a mobility scooter
Require walking aids of any variety
If you require minimal assistance, such as a walking stick, and are unsure whether a tour is suitable or not for you, call Foodi on 1300 39 40 41. We will assess your walking ability and alert our guides of any extra assistance you may require on the day.
Foodi tours all involve walking and visiting various venues of which have various spacing and access.
We recommend you to check with Foodi before booking a tour if you plan to bring a pram along with you. Please contact Foodi at firstname.lastname@example.org or call 1300 39 40 41. We will assess the tour's space and accessibility and alert our guides of any extra assistance you may require on the day.
If you want to experience Foodi on a day or at a time that's not in our calendar, then a private booking is for you.
Foodi private bookings are the perfect setting to host a birthday treat, hens party, corporate function, or any other reason for a fun group outing.
Although we can assist with a theme for your private booking, the structure and elements of each tour will remain the same.
A minimum of 3 weeks notice is required for arranging a private booking. All private bookings are subject to availability.
Please note with private bookings:
Private bookings can be arranged outside of the advertised dates and times on the website, providing all participating venues and a host confirm availability. No guarantee or commitment is made with Foodi until Head Office send a formal confirmation email.
A minimum of 8 people are required for a private booking. If your numbers drop below 8 people, you will still be required to pay the full amount for 8 people.
The maximum number of participants on most tours is 16 people. Please be aware that some tours may have a maximum of 14 people only.
A non-refundable deposit of $100 is required 3 working days after a confirmation email has been sent.
Reserved private bookings are not secured until deposit payment has been received. If the customer fails to pay the deposit by the required due date, Foodi reserve the right to cancel the private booking reservation and offer the date to others.
Final numbers and final payment is required 1 week before the tour date.
A cancelled private booking will receive no refund of the $100 deposit (non-refundable deposit).